Frequently Asked Questions

How can I donate money?

By clicking on the donate tab you will have the opportunity to make a contribution via bank transfer or an online payment.

How can I become a volunteer?

You can become a volunteer by getting in touch with the charity via the following email : volunteers@PhysiciansAC.org

Why should I volunteer?

You should volunteer to learn new skills, to help the community and you can make new friends/meet new people.

Where can I find updates on your work?

You can find updates on our social media pages at Instagram, Twitter, Facebook and YouTube. Also, if you give consent then you will be subscribed to the mail updates whereby you will get notified by email of any updates or projects that are going to happen.

How can I get in touch?

You can get in touch with the charity by going to the Contact Us  page.

Is there a refund policy?

Under UK charity law we are not obliged to refund donations, unless it is for a specific circumstance (The Charities Act 2011). At PAC we understand that there may be some circumstances where the request will require further consideration. A refund will be made at the discretion of the Physicians Across Continents.

If you feel you are entitled to/require a refund and would like to speak to our Supporter Services team further about a specific donation, please email us at info.physiciansac.org or give us a call on 020 7993 6900.

We will be happy to assist and provide you with further information.  We will need to ask you a few questions in order to understand the circumstance and might ask you to provide us with relevant paperwork.  It will usually take around 7 days to deal with a refund request.

What is the Physicians Across Continents charity?

Physicians Across Continents (PAC) is an international medical humanitarian organization that provides high-quality medical care to patients and peoples affected by crises and disasters, regardless of their race, religion and country.

To find out all the aims and objectives please visit the About page.